Shipping Information

Thanks to your support we now offer 2 Day Air Delivery anywhere in the lower 48 United States and for the same price as our former 6 Business Day Ground Service.

Please read our shipping policy to see the details.

Shipping Methods and Costs
No On Time Guarantee
No Liability For Customer Data Entry Errors
No Liability for Non-Delivery Due to Customer Absence
Business Days
Processing Time
US Postal Service PO Boxes; US Military APO/FPO Addresses

Shipping Methods and Costs

Because our products are high quality and made of steel, the average weight of each package is 13lbs. In fact, we often ship packages that weigh in excess of 60lbs.

As a result, we base our shipping fees on the value of your purchase which in turn corresponds to a known range of weight. Your shipping charge reflects the costs for that particular weight.

For any order that is not in the contiguous (lower 48) United States or in Canada please call us for a shipping quote at 866-577-8868 and we will discuss the best option.

FedEx Ground offers a 6 Business day maximum service which is quite economical.

Canadian orders are generally shipped daily with FedEx Ground. Ontario and Quebec deliveries take 1 business day. The Maritimes and Prairies can expect 2-3 business days. Alberta and BC can expect a maximum of 6 business days.

No On-Time Guarantee

We have no control over our shipping partners, their operations, or events that effect their delivery schedules. We therefore do not guarantee on-time delivery.

We ship all US (lower 48 states) orders a minimum of once a week (Wednesday at noon) and also on Monday according to demand volume. We use a 2 day FedEx air service so orders processed before the deadlines are schedulded to arrive by either the close of business on Wednesday or Friday, depending on whether we ship once or twice a week.

Call us for any special order delivery instructions and a quote at 866-577-8868.

No Liability For Customer Data Entry Errors

We are not responsible for customer errors in delivery address entry or delivery method. Please review your order and contact us iimmediately if you find mistakes.

No Liability for Non-Delivery Due to Customer Absence

If you or your designated recipient are not home to accept your parcel, and the FedEx delivery person can not find a secure drop point for it, he or she may make up to two additional attempts to deliver your package.

We are not responsible if you or your designated recipient is absent during any delivery attempts and, as a result, FedEx returns the package to us as undeliverable. In such a case, an additional fee will apply to reship your package. If you choose to cancel your order after an instance of non-delivery, we will deduct the original shipping fee from your refund.

Business Days

A business day is a regular work day. Business days do not include weekends or statutory holidays.

Processing Time

Orders received between Monday and Friday are usually processed the same business day or the next day. Orders received on Saturday and Sunday are usually processed on Monday.

US Postal Service PO Boxes; US Military APO/FPO Addresses

We do not deliver to US post office boxes or US military APO/FPO Addresses. We require a physical address for FedEx to deliver to.

We are not responsible if you choose to ship your order via FedEx to a USPS PO Box or military APO/FPO address and your order is returned to us as undeliverable. An additional fee will be charged to reship your goods to a deliverable street address.

If you choose to cancel your order after an instance of non-delivery, we will deduct the original shipping fee from your refund.

We reserve the right to change the terms of or discontinue this offer at any time.

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Testimonials - Titan Post Anchor System

Titan post anchor from testimonial "Thanks again Richard for FedExing the other shipment of the Titan Anchors. They are installed, sturdy and look great. I am really happy with them here is a picture of the deck."
Kyle D. - Richardson, Texas